Shipping
Shipping costs
| Orders $99 and over | Free shipping, Australia-wide |
| Orders under $99 | $14.90 flat rate, Australia-wide |
| Carrier | Australia Post |
| Dispatch | Within 2 business days of your order |
Where your order comes from
happycall.com.au is an online store and Happycall Australia has no shopfront of its own. Every order is packed and dispatched from Chatswood, Sydney, by My Cookware Australia, our authorised retail partner. If you would like to see the range in person, the full Happycall collection is on display at their Chatswood store.
Delivery times
Estimates below are for metropolitan areas and count from the day your order is dispatched. Regional and remote addresses can take up to 5 additional business days.
| NSW and ACT | 3–5 business days |
| VIC and QLD | 5–6 business days |
| SA, WA, TAS and NT | 8–10 business days |
Tracking
You will receive an email with an Australia Post tracking number as soon as your order is dispatched. If it has not arrived within the estimated window, check the tracking first, then email us with your order number and we will follow it up with Australia Post.
Payments made by direct debit through PayPal can take 4–6 business days to clear, and we dispatch once the payment has cleared. Card payments and Shop Pay are processed instantly.
Questions
Email hello@happycall.com.au with your order number. We reply within one business day.