Return and Exchanges

Return and Exchange Policy

Please note: This policy applies only to purchases made on this website. We accept returns and exchanges within 30 days of purchase.

If you change your mind, simply return the item(s) for a refund. Our Satisfaction Guarantee Promise is valid under the following conditions:

• The product is unused and in its original packaging in perfect condition.
• You are responsible for covering the cost of return shipping.

Note: The purchase value of the returned product will be refunded, excluding the original shipping cost. All items must be returned within 30 days of receipt.

Instructions

1. Email us your order details at hello@happycall.com.au.
2. Send your unwanted item(s) back to our address in Melbourne with a copy of your invoice.
3. Once we receive and inspect the product(s), we will process the refund.

This policy only applies to purchases made on this website and does not extend to purchases made through our resellers.